89bt Terms & Conditions
These Terms & Conditions govern your access to and use of the 89bt platform, including all casino games, sports betting markets, payment services, and promotional offers available to players in Bangladesh. Please read this document carefully before using 89bt.
What You Need to Know at a Glance
The following cards summarise the most important aspects of these Terms & Conditions. They do not replace the full legal text — please read all sections below in full.
Access to 89bt is strictly limited to individuals aged 21 years or older. Any account found to be operated by an underage individual will be immediately suspended and all funds may be forfeited pending a review. Age verification documents may be requested at any time.
Each individual is permitted to hold one active 89bt account only. Duplicate accounts will be suspended upon detection. Bonuses and promotional credits earned across duplicate accounts are subject to forfeiture. Players must use their real name and accurate personal details during registration.
All promotional bonuses and free credits issued by 89bt are subject to wagering requirements before withdrawal is permitted. Wagering requirements, eligible games, minimum odds, and time limits are specified in the individual promotion terms attached to each offer at the time of issue.
Players are solely responsible for maintaining the confidentiality of their 89bt login credentials. 89bt will never ask for your password via live chat, email, or any other channel. Any unauthorised access resulting from failure to secure login credentials is the account holder's responsibility.
Withdrawals are processed to the same payment method used for the most recent deposit where possible. 89bt reserves the right to request identity verification documents before processing any withdrawal. Unverified accounts may have withdrawal requests held until verification is complete.
89bt reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via the contact details held on their account. Continued use of the 89bt platform after the effective date of any revision constitutes acceptance of the updated terms.
- 1 Definitions
- 2 Acceptance of Terms
- 3 Eligibility
- 4 Account Registration
- 5 Deposits & Withdrawals
- 6 Bonuses & Promotions
- 7 Game Rules & Betting
- 8 Prohibited Activities
- 9 Responsible Gaming
- 10 Privacy & Data
- 11 Intellectual Property
- 12 Limitation of Liability
- 13 Account Suspension
- 14 Amendments
- 15 Governing Law
- 16 Contact
In these Terms & Conditions, the following expressions carry the meanings assigned to them below unless the context otherwise requires:
- "89bt" / "the Platform" / "we" / "us" / "our" refers to the 89bt online gaming and sports betting platform accessible at https://89bt.im and all associated subdomains and services.
- "Player" / "you" / "your" refers to any individual who accesses, registers with, or uses the 89bt platform in any capacity.
- "Account" means the registered player account created by a player upon successful completion of the 89bt registration process.
- "Balance" refers to the total of real-money funds held within a player's 89bt account at any given time, excluding bonus credits unless otherwise stated.
- "Bonus Credits" means any promotional credits, free bet allocations, free spins, or cashback amounts granted to a player by 89bt under the terms of a specific promotion.
- "Wagering Requirement" refers to the minimum total amount a player must wager using bonus credits before those credits or any associated winnings become eligible for withdrawal.
- "Know Your Customer" or "KYC" means the identity and address verification process that 89bt may require any account holder to complete prior to processing withdrawals or at any other time at the platform's discretion.
- "BDT" / "৳" refers to the Bangladeshi Taka, the primary currency accepted on the 89bt platform.
By accessing the 89bt platform, creating an account, making a deposit, placing a wager, or using any feature of the platform in any manner, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with the 89bt Privacy Policy and any applicable promotion-specific terms.
If you do not agree to any part of these Terms & Conditions, you must immediately cease using the 89bt platform and refrain from creating or accessing an account. Continued use of the platform after the effective date of any revision to these terms constitutes your acceptance of the revised version.
Access to and use of the 89bt platform is subject to the following eligibility requirements, all of which must be satisfied on an ongoing basis:
- You must be at least 21 years of age. 89bt strictly enforces this age minimum and reserves the right to request proof of age at any time. Any account determined to be operated by an individual under the age of 21 will be immediately suspended.
- You must be a natural person acting on your own behalf. Corporate entities, trusts, and automated systems may not hold a player account.
- You must not be a current employee, contractor, director, officer, or close family member of an employee of 89bt or any of its affiliated game providers or payment partners, unless prior written consent has been obtained.
- You must have full legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction.
- You must not be accessing the platform from a jurisdiction in which online gambling is prohibited by applicable law. It is your sole responsibility to determine whether your use of 89bt is lawful in your jurisdiction.
- You must not be registered on any self-exclusion list administered by 89bt or any recognised responsible gaming organisation at the time of registration or at any time during your use of the platform.
To access real-money games, sports betting markets, and financial services on 89bt, you must create a registered account. The following conditions apply to the registration and maintenance of your 89bt account:
- Each individual may hold only one registered account on the 89bt platform at any time. The creation of multiple accounts by the same individual — whether under the same or different personal details — is strictly prohibited and may result in permanent account suspension and forfeiture of all balances.
- You must provide accurate, complete, and current information during registration, including your real full name, date of birth, valid contact details, and any other information requested. Providing false information constitutes a material breach of these terms.
- You are solely responsible for maintaining the security and confidentiality of your account login credentials, including your username and password. 89bt will never request your password through any communication channel.
- You must notify 89bt immediately at [email protected] if you suspect that your account has been accessed without your authorisation.
- 89bt reserves the right to refuse registration to any applicant and to close any existing account at its discretion, subject to returning any undisputed real-money balance held in the account at the time of closure.
Identity verification (KYC) may be required before withdrawals are processed or at any point during your use of the platform. Documents typically requested include a government-issued photo identity document and proof of residential address. Failure to complete KYC within a reasonable timeframe following a request may result in account restrictions.
89bt accepts deposits and processes withdrawals in Bangladeshi Taka (BDT / ৳) via the following payment methods: bKash, Nagad, Rocket, Upay, and SureCash. The following terms govern all financial transactions on the platform:
- The minimum deposit amount is ৳100. The minimum withdrawal amount is ৳200. Maximum transaction limits may apply and will be communicated within the deposit and withdrawal interface.
- Deposits are credited to your 89bt account balance promptly upon confirmed receipt of funds, subject to the processing times of the relevant payment provider.
- Withdrawal requests are typically processed within five minutes during normal operating conditions. Processing times may be extended during periods of high transaction volume, during platform maintenance, or where a KYC review is pending.
- Withdrawals will be made to the same payment method used for the player's most recent deposit where technically possible. 89bt reserves the right to request additional verification before processing a withdrawal to a different payment method.
- 89bt does not charge fees on standard deposits or withdrawals. However, your payment provider may apply its own transaction charges, for which 89bt accepts no responsibility.
- 89bt reserves the right to reverse a deposit or withhold a withdrawal if there are reasonable grounds to suspect fraud, money laundering, violation of these Terms, or any other improper conduct associated with the transaction.
- Chargeback requests initiated through your payment provider without prior engagement with 89bt support will be treated as a material breach of these Terms and may result in account suspension and reporting to relevant authorities.
89bt may from time to time offer promotional bonuses, deposit match offers, free spins, cashback credits, and other incentives to new and existing players. All such offers are subject to the following general conditions in addition to any promotion-specific terms communicated at the time of the offer:
- Bonus credits are not withdrawable until the applicable wagering requirement has been met in full. Wagering requirements, eligible games, minimum bet sizes, maximum bet limits during bonus play, and expiry periods are specified in the individual promotion terms.
- 89bt reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, provided that any player who has already accepted a bonus and commenced wagering will not be retroactively disadvantaged by such a change.
- Players may only participate in each promotion once unless the promotion terms explicitly state otherwise. Using multiple accounts, referral abuse, or coordinated wagering strategies to exploit promotional terms constitutes bonus abuse and will result in forfeiture of all associated credits and potential account suspension.
- Where a maximum withdrawal limit applies to winnings derived from bonus credits, that limit will be clearly stated in the promotion terms. Any winnings exceeding the stated cap may be removed from the account balance prior to withdrawal.
- Free spins and free bet credits are only valid on the games or markets specified in the promotion. Winnings from free spins or free bets may be subject to a separate wagering requirement before becoming withdrawable.
All games and betting markets available on the 89bt platform are governed by the rules of the respective game provider. By participating in any game or placing any wager, you acknowledge and accept the rules governing that specific game or market. The following general rules apply across all 89bt game categories:
- All game outcomes are determined by certified random number generator (RNG) systems operated by the respective licensed game providers. 89bt does not modify or influence game outcomes.
- A bet or wager is considered confirmed and final once it has been accepted by the system and a confirmation reference is issued. Confirmed bets cannot be cancelled or reversed by the player.
- In the event of a technical fault during a game round — including server disconnections, software errors, or third-party provider outages — 89bt will endeavour to resolve the affected round in accordance with the game provider's documented fault procedures. Where a round cannot be resolved, the wager amount will be returned to the player's account balance.
- Sports betting odds are subject to change at any time prior to bet acceptance. Once a bet is confirmed at stated odds, those odds are locked for that bet regardless of subsequent market movements.
- 89bt reserves the right to void any bet placed as a result of an obvious error in odds, game data, or market information. Where a void is applied, the original stake will be returned to the player's balance.
- Maximum win limits may apply to individual game sessions, single bets, or cumulative winnings within a defined period. These limits will be communicated within the relevant game interface or betting market.
The following activities are strictly prohibited on the 89bt platform. Engaging in any prohibited activity constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:
- Using the platform for any money laundering, terrorist financing, or other financial crime purpose.
- Using automated software, bots, scripts, or artificial intelligence tools to place bets, manipulate game outcomes, or gain an unfair advantage over other players or over the platform.
- Exploiting software bugs, errors, or vulnerabilities in any game or platform system. Any bugs discovered must be reported to [email protected] immediately. Intentional exploitation will result in permanent account suspension.
- Engaging in collusion with other players to manipulate the outcome of any game or betting market.
- Providing false identity information or impersonating another individual during registration or at any subsequent point.
- Operating more than one registered 89bt account simultaneously or consecutively without prior written authorisation from 89bt.
- Engaging in systematic bonus abuse, including but not limited to arbitrage betting, low-risk hedging strategies specifically designed to clear wagering requirements without genuine risk, and coordinated promotion exploitation across multiple accounts.
- Accessing the platform from a jurisdiction where online gambling is prohibited and then misrepresenting your location during the registration or verification process.
89bt is committed to promoting responsible gaming and providing tools that help players maintain control over their gambling activity. The following responsible gaming features are available to all verified 89bt account holders:
- Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their account settings. Once set, a limit reduction takes effect immediately. A limit increase is subject to a mandatory 24-hour cooling-off period before it becomes active.
- Session Time Reminders: Players may configure session duration reminders that display a notification after a specified period of continuous play.
- Cooling-Off Periods: A player may request a temporary account suspension of between 24 hours and 6 weeks by contacting the 89bt support team. During a cooling-off period, login access is disabled and no marketing communications will be sent.
- Self-Exclusion: A player who believes gambling is becoming a problem may request permanent self-exclusion by contacting the support team at [email protected]. Self-exclusion is irrevocable for a minimum period of 12 months. 89bt will make all reasonable efforts to identify and close any duplicate accounts held by a self-excluded player.
If you are concerned about your own or another person's gambling behaviour, please visit the Responsible Gaming section of the 89bt website or contact our 24/7 support team via live chat immediately. 89bt takes all responsible gaming requests seriously and will act on them promptly.
89bt collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms & Conditions. By creating an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected during registration and ongoing account use — including name, date of birth, contact details, and transaction history — is used for account management, identity verification, fraud prevention, responsible gaming monitoring, and platform improvement purposes. 89bt does not sell personal data to third parties for marketing purposes.
89bt applies 256-bit SSL encryption to all data transmitted between your device and the platform. Account data is stored on secured servers with restricted access. For full details of how your data is handled, please review the 89bt Privacy Policy.
All content on the 89bt platform — including but not limited to the 89bt brand name and logo, website design, layout, graphics, text, software code, game interfaces, and promotional materials — is the intellectual property of 89bt or its licensed content providers and is protected by applicable intellectual property law.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 89bt platform solely for personal entertainment purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the 89bt platform without prior written consent from 89bt.
Game content, including all artwork, audio, animations, and mechanics, remains the intellectual property of the respective game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and Play'n GO). Any unauthorised use of game content is prohibited and may constitute infringement.
To the fullest extent permitted by applicable law, 89bt's aggregate liability to any player arising out of or in connection with these Terms, the platform, or any service provided by 89bt shall not exceed the total real-money deposits made by that player in the 30-day period immediately preceding the event giving rise to the liability claim.
89bt shall not be liable for any indirect, incidental, consequential, special, or punitive loss or damage arising out of your use of or inability to use the platform, including but not limited to loss of anticipated winnings, loss of data, or loss of business opportunity. This limitation applies regardless of whether 89bt has been advised of the possibility of such loss.
89bt does not warrant that the platform will be available at all times without interruption. Planned and unplanned maintenance, third-party provider outages, or circumstances beyond 89bt's reasonable control may result in temporary service unavailability. 89bt accepts no liability for losses arising from periods of service unavailability.
89bt reserves the right to suspend, restrict, or permanently close a player account in any of the following circumstances:
- Breach of any provision of these Terms & Conditions.
- Failure to complete KYC verification within the timeframe requested by 89bt.
- Reasonable suspicion of fraud, collusion, bonus abuse, or any other prohibited activity.
- Reasonable suspicion that the account is being used for money laundering or other financial crime.
- At the player's own request, including under a responsible gaming self-exclusion request.
- In compliance with an instruction from a relevant authority or court order.
Upon closure of an account, any undisputed real-money balance held in the account will be returned to the player via the original deposit method, provided that the account was not closed as a result of a breach of these Terms that gives rise to a forfeiture of funds. Bonus credits and associated wagering balances are non-refundable upon account closure.
89bt reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a proposed change materially affects players' rights or obligations, 89bt will make reasonable efforts to notify affected registered players in advance of the change taking effect, using the contact details held on their account.
Minor amendments — including corrections of typographical errors, clarifications of existing provisions, or changes required by applicable law — may take effect immediately upon publication at https://89bt.im/terms-conditions. The effective date displayed at the top of this document will be updated to reflect the most recent revision.
Your continued use of the 89bt platform on or after the stated effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must close your account and cease using the platform.
These Terms & Conditions shall be interpreted in accordance with the principles of general commercial law as applied to online gaming and entertainment platforms operating in the Asia-Pacific region. 89bt operates as an entertainment platform and does not make representations about the legal status of online gambling in any particular jurisdiction. It is the player's responsibility to ensure compliance with local laws.
In the event of a dispute arising between a player and 89bt, the player should first contact the support team at [email protected] with a detailed description of the issue. 89bt commits to acknowledging dispute submissions within 24 hours and providing a substantive response within five business days.
Where a dispute cannot be resolved through direct communication with the support team, either party may refer the matter to an independent dispute resolution process. 89bt will cooperate fully with any such process conducted by a recognised independent body.
For questions, concerns, or formal notices relating to these Terms & Conditions, please contact the 89bt support team using the details below. All contact details must be used as plain reference — do not attempt to initiate financial transactions or account changes via email.
- Support Email: [email protected]
- Live Chat: Available 24 hours a day, 7 days a week via the 89bt platform
- Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)
89bt aims to respond to all written support queries within one business day. For urgent account security matters, live chat is the recommended contact channel as it provides the fastest response time.
If you have questions about these terms or anything else on the 89bt platform, our support team is available 24/7. You can also explore the FAQ, review our Responsible Gaming tools, or log in and start playing.