89bt Privacy Policy

This Privacy Policy governs the collection, use, storage, disclosure, and protection of personal data by the 89bt online gaming and sports betting platform, accessible at https://89bt.im ("89bt", "we", "us", "our"). It applies to all individuals who access the 89bt website, create a registered account, make a deposit, place a wager, or interact with any feature of the platform in any capacity ("players", "you", "your").

89bt is committed to handling personal data responsibly and with full respect for the privacy rights of every individual who uses our platform. We operate primarily to serve players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar, and this Privacy Policy reflects the standards we hold ourselves to in protecting the personal information of those players.

By accessing 89bt or creating an account, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this policy, you must discontinue use of the platform immediately. This policy is to be read alongside the 89bt Terms & Conditions, which are incorporated by reference.

For the purposes of this Privacy Policy, 89bt acts as the data controller in respect of personal data collected through the platform. As data controller, 89bt determines the purposes for which personal data is processed and the means by which that processing is carried out.

All questions, requests, and formal notices relating to the processing of personal data under this Privacy Policy should be directed to the 89bt support team at [email protected]. Requests will be acknowledged within 24 hours and substantively responded to within 30 calendar days.

89bt collects personal data through several channels: directly from you when you register and use the platform, automatically through your device and browser when you access the site, and in some cases from third-party service providers who support platform operations. The categories of personal data we collect are as follows:

89bt does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health information beyond what is directly relevant to a responsible gaming assessment, or biometric data. If such data is inadvertently provided during a support interaction, it will not be stored beyond what is necessary to resolve the specific matter.

89bt uses the personal data collected from players for the following purposes, each of which is tied to a specific legal basis described in Section 5:

• Account Creation and Management: To register your account, verify your identity, maintain your account settings, and provide you with access to the full range of 89bt services.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and SureCash; to maintain accurate records of your financial activity on the platform; and to detect and prevent fraudulent transactions.
• Identity Verification (KYC): To verify that you meet the 21+ age eligibility requirement and to confirm your identity as required for responsible gaming compliance and fraud prevention.
• Platform Security and Fraud Prevention: To monitor account activity for signs of fraud, collusion, bonus abuse, money laundering, or other prohibited conduct as defined in the 89bt Terms & Conditions.
• Customer Support: To respond to your queries, resolve disputes, process complaints, and maintain records of support interactions for quality assurance purposes.
• Responsible Gaming Monitoring: To identify patterns of play that may indicate problem gambling behaviour, to deliver responsible gaming interventions where appropriate, and to administer self-exclusion and limit requests.
• Platform Improvement and Analytics: To analyse aggregate usage patterns, identify technical issues, test new features, and continuously improve the quality and performance of the 89bt platform.
• Legal and Regulatory Compliance: To maintain records required by applicable legal obligations and to respond to lawful requests from authorities, courts, or regulatory bodies.
• Promotional Communications (where consent is given): To send you information about 89bt promotions, bonuses, and new features via the contact channels you have provided, where you have opted in to receive such communications.

89bt does not use personal data to make automated decisions that produce significant legal effects on players without human oversight. Where automated systems flag accounts for review — such as fraud detection or responsible gaming monitoring — a human review is conducted before any material action is taken.

Each processing activity carried out by 89bt rests on one of the following legal bases:

• Contract Performance: Processing necessary to provide the services described in the 89bt Terms & Conditions, including account management, transaction processing, and customer support.
• Legal Obligation: Processing required to comply with applicable laws, including identity verification, anti-money laundering record-keeping, and responses to lawful authority requests.
• Legitimate Interests: Processing carried out to further the legitimate interests of 89bt, including fraud prevention, platform security, responsible gaming monitoring, and platform analytics, where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing carried out on the basis of your freely given, specific, informed, and unambiguous consent — primarily in the context of promotional communications. You may withdraw consent at any time by contacting [email protected] or adjusting your account communication preferences.

89bt does not sell, rent, or trade personal data to third parties for commercial purposes. Data sharing is limited to the following categories of recipient, each bound by contractual data-protection obligations:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, and SureCash receive the minimum data necessary to process deposit and withdrawal transactions. These providers operate under their own privacy policies and security standards.
• Game Content Providers: Game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and Play'n GO may receive technical session data (such as player ID references and session tokens) necessary to deliver game content. They do not receive personally identifiable account data beyond what is operationally required.
• Identity Verification Partners: Third-party KYC and identity verification service providers may receive identity documents and supporting data solely for the purpose of completing the verification process.
• Analytics and Security Providers: Technology partners who provide platform analytics, fraud detection, and cybersecurity services may process technical and usage data under strict data processing agreements.
• Legal and Regulatory Authorities: 89bt will disclose personal data to law enforcement agencies, courts, or other regulatory bodies when required to do so by applicable law, court order, or in response to a lawful request. Where permitted, 89bt will notify affected players of such a disclosure.

All third-party service providers engaged by 89bt are required to implement appropriate technical and organisational security measures and are prohibited from using personal data provided by 89bt for any purpose other than the specific contracted service.

89bt uses cookies and similar tracking technologies to deliver and improve the platform experience. Cookies are small text files stored on your device when you visit the 89bt website. The categories of cookies used by 89bt are as follows:

• Strictly Necessary Cookies: Required for core platform functionality including session authentication, security tokens, and load balancing. These cookies cannot be disabled without preventing access to core platform features.
• Functional Cookies: Used to remember your preferences such as language settings, preferred payment method, and responsible gaming limit configurations, so that you do not need to re-enter these each session.
• Analytics Cookies: Used to collect anonymised data about how players navigate and use the 89bt platform, enabling us to identify performance issues and prioritise improvements. No personally identifiable information is transmitted through analytics cookies.
• Security Cookies: Used by fraud detection systems to identify unusual access patterns, multiple account indicators, and suspicious device signatures that may indicate account compromise or prohibited activity.

You may manage cookie preferences through your browser settings. Note that disabling cookies beyond strictly necessary ones may affect your experience on the 89bt platform. 89bt does not use third-party advertising cookies or behavioural tracking technologies that profile you across external websites.

89bt retains personal data only for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to any individual. Where data must be retained beyond these standard periods due to ongoing legal proceedings or a specific regulatory requirement, 89bt will restrict processing of that data to the purposes that justify the extended retention.

As a player on the 89bt platform, you hold the following rights in respect of your personal data. To exercise any of these rights, contact the 89bt support team at [email protected] with your full name, registered account details, and a clear description of your request:

• Right of Access: You may request a copy of the personal data 89bt holds about you. We will provide this in a structured, commonly used format within 30 days of receiving a valid request.
• Right to Rectification: You may request that inaccurate or incomplete personal data held by 89bt be corrected. Where the correction relates to identity data, supporting documentation may be required.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been processed unlawfully. This right is subject to applicable legal retention obligations — for example, financial transaction records required by anti-money laundering regulations cannot be erased on request.
• Right to Restriction: You may request that 89bt restrict the processing of your personal data in certain circumstances, such as while a rectification request is being resolved or where you contest the basis for processing.
• Right to Data Portability: Where processing is based on consent or contract performance, you may request a copy of your personal data in a machine-readable format to transfer to another service provider.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming or fraud prevention purposes. 89bt will assess the objection and cease or continue processing based on a balancing of interests.
• Right to Withdraw Consent: Where processing is based on consent — primarily for promotional communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

89bt implements a comprehensive set of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• Encryption in Transit: All data transmitted between your device and the 89bt platform is encrypted using 256-bit SSL/TLS protocols. This includes login sessions, payment transactions, and all support communications conducted through the platform.
• Encryption at Rest: Sensitive personal data stored on 89bt servers — including identity documents and financial records — is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. Internal access logs are maintained and reviewed regularly. All staff with access to personal data are subject to confidentiality obligations.
• Intrusion Detection and Monitoring: 89bt operates continuous security monitoring systems to detect and respond to unauthorised access attempts, unusual data access patterns, and other security events in real time.
• Incident Response: In the event of a personal data breach that poses a risk to player rights and freedoms, 89bt will notify affected players as soon as reasonably practicable and take immediate remediation action.

While 89bt takes every reasonable precaution to protect your personal data, no digital platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account login credentials. 89bt will never request your password through any communication channel — any such request should be treated as a phishing attempt and reported to [email protected] immediately.

The 89bt platform may contain references to or integrations with third-party game providers, payment processors, and other service partners. Where these integrations involve navigating away from the 89bt domain or interacting with a third-party interface, those third parties operate under their own privacy policies and data protection practices.

89bt accepts no responsibility for the privacy practices of third-party services accessed through or in connection with the 89bt platform. We encourage you to review the privacy policy of any third-party service you interact with in the course of using 89bt, including the policies of payment providers such as bKash, Nagad, and Rocket.

The 89bt platform is strictly intended for adults aged 21 and above. 89bt does not knowingly collect personal data from individuals under the age of 21. The registration process includes age verification steps designed to prevent underage access, and KYC procedures include date-of-birth verification.

If 89bt becomes aware that personal data has been collected from an individual who is under 21 years of age, that account will be immediately suspended, all associated data will be deleted, and any deposits held in the account will be returned to the payment source. If you believe that a minor has created an account on 89bt, please contact us immediately at [email protected].

89bt reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. The effective date at the top of this document will be updated to reflect the date of the most recent revision.

Where a proposed update materially affects the rights of registered players — for example, introducing a new category of data processing or a new category of third-party recipient — 89bt will notify affected players via their registered contact details before the change takes effect. For minor clarifications or corrections, the updated policy will be published at https://89bt.im/privacy-policy without individual notification.

Your continued use of the 89bt platform on or after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not accept a revision, you must close your account and cease using the platform before the effective date of the change.

For any questions, concerns, or formal requests relating to this Privacy Policy or to the processing of your personal data by 89bt, please contact us using the following details. All contact references are plain text — do not attempt financial transactions via these channels.

• Privacy Enquiries Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the 89bt platform
• Response Time: Acknowledgement within 24 hours; substantive response within 30 calendar days
• Coverage Area: All registered players across Bangladesh (BST, UTC+6)