Responsible Gaming
at 89bt
At 89bt, we believe gambling should always be a form of entertainment — never a source of stress, financial strain, or personal harm. This page explains the tools, policies, and support channels we provide to help every player across Bangladesh keep their gaming experience safe, controlled, and enjoyable.
Built-In Tools to Keep You in Control
89bt provides a comprehensive suite of responsible gaming tools directly within your account settings. These tools are free, immediate, and designed to give you complete control over how you gamble on our platform.
Set a daily, weekly, or monthly cap on how much you can deposit into your 89bt account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increases take 7 days to take effect — a deliberate cooling-off buffer designed to prevent impulsive changes.
Available NowDefine the maximum amount of time you want to spend on the 89bt platform in a single session. When your time limit is reached, you will receive a clear notification and the option to end your session immediately. This tool is particularly useful for players who find it easy to lose track of time while playing slots or live casino games.
Available NowNeed a short break? Activate a time-out period of 24 hours, 7 days, 30 days, or a custom duration. During a time-out, your account is suspended — you cannot log in, deposit, or place bets. Existing pending withdrawals are not affected. This is a lighter-touch alternative to full self-exclusion for players who need a temporary pause.
Available NowIf you feel that gambling is having a serious negative impact on your life, self-exclusion allows you to permanently close your 89bt account for a minimum period of 6 months, or indefinitely. Once self-exclusion is activated, it cannot be reversed before the minimum period ends. Any balance will be returned to your registered payment method (bKash, Nagad, or Rocket).
Available NowEnable periodic reality check notifications that remind you how long you have been playing and how much you have wagered during the current session. These prompts appear as non-intrusive overlays at your chosen interval — every 30 minutes, 60 minutes, or 90 minutes — and give you a factual snapshot of your activity without interrupting gameplay unnecessarily.
Available NowSet a maximum loss threshold for any given day, week, or month. When your net losses reach the configured limit, 89bt will prevent further wagering for the remainder of that period. Like deposit limits, loss limits can be reduced immediately but can only be increased after a mandatory 7-day reflection period.
Available NowWarning Signs of Problem Gambling
Gambling problems can develop gradually and may not be obvious at first. Being honest with yourself is the first step. If you recognise any of the following behaviours — whether in yourself or someone close to you — it may be time to reach out for support. 89bt's team is available 24/7 and will never judge you for asking for help.
If three or more of the signs on this page apply to you, we strongly encourage you to use the self-exclusion tool or contact our support team directly at [email protected] for confidential guidance.
Continuing to gamble after a losing session with the primary goal of winning back money you have already lost, often leading to larger and riskier bets than originally planned.
Spending money on gambling that was intended for essential expenses — rent, groceries, utility bills, school fees, or family needs — or borrowing money specifically to fund gambling activity.
Repeatedly attempting to cut down or stop gambling but finding yourself unable to follow through, or feeling restless and irritable when you try to reduce your play time.
Gambling is taking priority over work, family time, social commitments, or personal health. You may find yourself skipping obligations or lying to people close to you about how much time or money you are spending.
Turning to gambling as a way to cope with stress, anxiety, depression, loneliness, boredom, or other difficult emotions, rather than treating it as a recreational pastime.
Needing to wager progressively larger amounts to experience the same level of excitement — a sign of tolerance that mirrors patterns seen in other addictive behaviours.
How 89bt Upholds Responsible Gaming
Responsible gaming is not an afterthought at 89bt — it is woven into how we operate. Here is what we actively do to protect players across Bangladesh every single day.
Strict Age Verification
Every new 89bt account undergoes a date-of-birth check during registration, and identity documents are required for full KYC verification. Players who cannot confirm they are 21 years of age or older are denied access to the platform. There are no exceptions to this rule.
Proactive Monitoring
Our platform uses automated monitoring systems to identify behavioural patterns associated with problem gambling — such as sudden large deposits, extended session lengths, and rapid bet escalation. When flagged, a member of our responsible gaming team reaches out proactively to check in with the player.
Trained Support Staff
Every member of the 89bt customer support team is trained in responsible gaming awareness. When a player contacts support and raises concerns about their gambling behaviour, they are connected with a specialist who can guide them through the available tools and external support resources.
Responsible Advertising
89bt does not target advertising at individuals who have self-excluded, those who have requested marketing opt-outs, or demographic groups known to include minors. All promotional material includes responsible gaming disclaimers and the 21+ requirement.
Account Protection
Account security features — including two-factor authentication, login notifications, and session management — help ensure that only you can access your account. If you suspect your account has been compromised, contact [email protected] immediately for an emergency account lock.
Transparent Terms
Every bonus, promotion, and wagering requirement on 89bt is documented clearly in plain English. We do not use deceptive opt-in mechanics or hide wagering conditions in fine print. Players always know exactly what they are agreeing to before accepting any offer.
Ask Yourself These Questions
The following self-assessment questions are adapted from internationally recognised problem gambling screening tools. They are not a clinical diagnosis — they are a starting point for honest reflection. There are no right or wrong answers, and your responses are entirely private.
Take a few minutes to read through each question carefully and answer honestly based on your gambling behaviour over the past 12 months. If you answer "yes" to several questions, consider speaking with our support team or using one of the tools available in your account.
Read each question and consider whether it applies to your gambling behaviour. This is for your own reflection — no data is collected or stored based on how you answer these questions on this page.
Consider whether the funds came from savings, bill payments, or money owed to others.
This includes extending sessions beyond your planned time or budget.
Concealment is a common early indicator of dependency.
Using gambling as an emotional coping mechanism can escalate quickly.
Chasing losses is one of the most reliable indicators of problem gambling behaviour.
Family members and close friends often notice changes in behaviour before we do ourselves.
If gambling is affecting key areas of your life, it is time to seek support.
You Are Not Alone — We Are Here to Help
Reaching out is a sign of strength, not weakness. Whether you want to set a limit, take a break, or simply talk through your concerns, 89bt's responsible gaming team is available around the clock for players across Bangladesh.
Contact 89bt Responsible Gaming Support
All responsible gaming enquiries are handled with strict confidentiality. Our support team will never share your concern with third parties without your consent. Contact us through any of the channels below:
To request self-exclusion by email, please include your registered username, your full name, and your preferred exclusion period. We will confirm activation within 1 hour and send you a written acknowledgement.
Tips for Safer Gambling
Alongside 89bt's built-in tools, these practical habits help keep gambling safe and enjoyable:
- Set a fixed entertainment budget before you play and never exceed it — treat it the same way you would a cinema ticket or a meal out.
- Only gamble when you are in a positive mental state. Avoid gambling when stressed, tired, upset, or under the influence of alcohol.
- Take regular breaks — step away from the screen every hour. Use the reality check tool to stay aware of how long you have been playing.
- View gambling as entertainment, not as a way to make money. The house always has a mathematical edge — wins are bonuses, not expectations.
- Keep gambling balanced with other leisure activities — time with family, outdoor activities, sports, and social events in Dhaka, Chittagong, or wherever you are in Bangladesh.
- If in doubt, take a break. A time-out costs nothing and protects everything. Your account and balance will be waiting when you return.
Enjoy 89bt — Safe, Smart, and in Control
Now that you know the tools and support available to you, explore everything 89bt has to offer — cricket betting, slots, live casino, and more. Always within your limits, always on your terms.